A new initiative is making services from the Indiana Bureau of Motor Vehicles more accessible.
BMV Connect, a kiosk that lets drivers complete some of the most common BMV transactions, has landed in the Kroger store at 116th Street and Cumberland Road in Fishers. In Hamilton County, BMV Connect kiosks were installed at the Noblesville and Carmel BMV branches earlier this summer. There are more than 35 kiosks statewide.
“The BMV Connect kiosks are available to our customers so they don’t have to go into a BMV branch,” said Rachel Harkin, marketing coordinator with the Indiana Bureau of Motor Vehicles. “Customers can go in an do over 15 different transactions. They can actually renew their driver’s license, get replacement a driver’s license and complete registration renewal, and they would actually get their sticker right then and there. If your registration is due that day, and you don’t have time to get to a BMV branch, you can go to the kiosk and print out your sticker there without having to worry about being late.”
There is no fee associated with using the kiosk, Harkin said, and the costs from each transaction is the same it would be if a customer went into a branch.
“We want to make sure we have a lot of options for those who do business with the BMV because we know that sometimes life happens and people can’t always get to the branch,” Harkin said. “We’re always looking for ways to improve our customer experience. The kiosk offers a lot of customer convenience.”
Fishers’ Kroger kiosk is available dependent on store hours, but the outdoor kiosks at the Carmel and Noblesville branches are accessible 24 hours a day, seven days a week.