By Anna Skinner
Indiana Blood Center has long operated a site in Fishers, but the address will soon change.
New features and updates are on the way, too.
“Right now, I do know over the years we have had some really strong recruiters, and that brings donors into that donor center. Once donors come into the center, what keeps them is good customer service so donors continue to come back when they feel like they’ve been treated well and fulfill their goal to help someone else,” Blood Collection Manager Tajuana Ryder said. “When we can do that, that brings a return donor to help a person with their feel-good experience. It’s up to us to create a positive donor experience.”
Ryder said donors can expect an intimate feel at the new blood center, 11003 C Allisonville Rd.
“This new space gives more recognition to donor stories and patient stories,” Ryder said.
The current center, 7458 Fishers Station Dr., was expected to undergo renovations, but when a Kroger was proposed for the area, Ryder said it seemed like a prime time to move.
“At the time we were informed (of the Kroger), we were deciding to remodel the interior of the donor center, anyway, so we just went ahead and made the full move to stay in the Fishers area and continue serving the Fishers population,” Ryder said. “(The new space is) such a warmer feeling and inviting. It’s a more intimate setting for our center and some nice upgrades to the interior so people can expect a whole new look.”
In addition to the new look, Ryder said the Indiana Blood center offers “delicious juice and cookies.”
An open house at the new center will be 9 to 10 a.m. April 13. For more, visit indianablood.org.
