Editor,
Kudos to the Carmel BMV! There were always a ton of cars in the parking lot, so I had waited to get the title for my new car. It took about five minutes before my number was called after entering the building. The person that waited on me was friendly and efficient. You hear so many bad things about Indiana’s Bureau of Motor Vehicles, but our Carmel branch is a shining example of what works.
Susan Walden, Carmel