Grand Park launches Westfield Welcome Wagon


The City of Westfield and Hamilton Co. Tourism have made strides in creating a mobile hospitality center to enhance visitors’ experience at Grand Park and in the community.

Erin Shockley, hospital and volunteer coordinator, is part of a video introducing the Westfield Welcome Wagon. (Submitted photo)

Erin Shockley, hospital and volunteer coordinator, is part of a video introducing the Westfield Welcome Wagon. (Submitted photo)

Westfield Welcome, an initiative focusing on the city’s hospitality, began as a website and mobile application to showcase local restaurants, shops, amenities and volunteer opportunities. It also highlights events and community information. Westfield Welcome’s newest project is the Westfield Welcome Wagon.

According to a press release from the city, the Westfield Welcome Wagon was granted to the city by Hamilton Co. Tourism and will be present at Grand Park and community events to welcome visitors to the city.

“Grand Park attracts 1.5 million visits a year to Westfield, and we want to greet our visitors with a warm Westfield Welcome,” Mayor Andy Cook stated. “With the Westfield Welcome Wagon, we now have the ability to showcase our hospitality initiative the most visible way possible on a 400 acre sports park.”

The Westfield Welcome wagon debuted during the Nike Elite Youth Basketball League weekend, April 22 to 24. Approximately 40,000 visitors were estimated to be at Grand Park.

“We tested a mobile-tourism vehicle concept at a number of locations throughout Hamilton County and found that the program worked exceptionally well at large sporting events,” stated Karen Radcliff, vice president and chief strategy officer for Hamilton Co. Tourism. “With Westfield’s welcome program looking for a mobile command center for volunteer and hospitality operations, it seemed like an ideal partnership and solution.”

In addition to attending sporting events, the Westfield Welcome Wagon will make itself known around the community to share news on Grand Park and the City of Westfield.

For a video on the new mobile hospitality center, visit

For more on Westfield Welcome, visit


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