Riverview Health was recently chosen as a 2015 Five-Star Excellence Award winner by Professional Research Consultants Inc., a healthcare market research company.
The honor was given to Riverview Health 3-East Inpatient Med/Surg Unit for scoring in the top 10 percent nationally for “excellent” responses, according to patient feedback.
“Making sure our patients have the best possible experience is a top priority for our team, and patient feedback is a great way to ensure we’re doing just that,” said Dave Wilhite, department manager of Riverview Health Med/Surg. “For our patients to rate their experience as ‘excellent’ solidifies the commitment and effort our staff puts toward high-quality care each and every day.”
The Five-Star Excellence Award is given annually by PRC to healthcare organizations that have excelled in creating excellent experiences for patients, as well as making their organizations a better place to work and practice medicine.
